Returns & Exchanges
At Nayomi Saudi Arabia, we strive to ensure your complete satisfaction with our fashion collections. If you are not entirely happy with your purchase, you can return or exchange eligible items within 7 days of delivery.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.
Hand Over to Courier
Once your request is approved, our courier partner will contact you to schedule a convenient pickup from your registered address.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 7 to 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing